You may submit your complaints or suggestions through following means:
Sindh Microfinance Bank Limited
Customer Grievance Redressal Cell
2nd Floor, Plot # F/39, MACHS
Call: 021-34168125 (Ext. 112)
Fax: +92-21-3416 8126
You may lodge your complaint through complaint form available in our branches. Drop your complaint in the box located in the branch.
Download complaint form.
A complaint ID will be provided through which you can seek update.
Despite our best efforts, if you are not satisfied with our complaint resolution, you can contact State Bank of Pakistan through following means:
Banking Conduct & Consumer Protection Department, State Bank of Pakistan, I.I. Chundrigar Road, Karachi.
Phone: (+92-21) 111-727-273
Fax No. 021-99221160
5th Floor, Shaheen Complex, M.R. Kiyani Road Karachi, Pakistan
Phone: (+92-21) 99217334
Fax No. (+92-21) 99217339