You may submit your complaints or suggestions through following means:
Sindh Microfinance Bank Limited
Customer Grievance Redressal Cell
2nd Floor, Plot # F/39, MACHS
Call: 021-34168125 (Ext. 108)
You may lodge your complaint through complaint form available in our branches. Drop your complaint in the box located in the branch.
Download complaint form.
A complaint ID will be provided through which you can seek update.
Despite our best efforts, if you are not satisfied with our complaint resolution, you can contact State Bank of Pakistan through following means:
Banking Conduct & Consumer Protection Department, State Bank of Pakistan, I.I. Chundrigar Road, Karachi.
Fax No. 021-99221160
Fax No. 021-99212489
Or they may also contact us at our following Helpline number for assisstance.