Contact Us

Sindh Microfinance Bank Limited Customer Grievance Redressal Cell 2nd Floor, Plot # F/39, MACHS Karachi, Pakistan

Call Us

021-34168125 (Ext. 108)

Fax No.

+92-21-34168126

E-MAIL ADDRESS

complaints@sindhmfb.com

Get In Touch

    SBP and Complaint Submission

    Despite our best efforts, if you are not satisfied with our complaint resolution, you can contact State Bank of Pakistan through following means: Banking Conduct & Consumer Protection Department, State Bank of Pakistan, I.I. Chundrigar Road, Karachi.

    Through Surface Mail to

    Director 
    Banking Conduct & Consumer Protection Department
    State Bank of Pakistan
    I.I Chundrigar Road
    Karachi.

    Through E-mail to

    cpd.helpdesk@sbp.org.pk Fax No. 021-99221160 Fax No. 021-99212489 Or they may also contact us at our following Helpline number for assistance.

    POLITICALLY EXPOSED PERSONS (PEPS) RELATED COMPLAINTS:
    Name Department Designation Contact Detail Email
    Sindh Microfinance Bank Mr. Sajid Mirza Complain Department Head – Complaint 021-34168125, 0317-3172940 sajid.mirza@sindhmfb.com
    Mr. Shamsuddin Khan Compliance Department Head of Compliance 021-34168125, 0318-1077713 shams.khan@sindhmfb.com
    State Bank of Pakistan Mr. Rashid Ullah Khan Consumer Protection Department Assistant Director 021-33115511, 0318-2715745 rashid.khan@sbp.org.pk
    Mr. Haris Nazir Consumer Protection Department Assistant Director 021-33115511, 0339-0233240 haris.nazir@sbp.org.pk
    UAN (SBP) 0092-21-111-727-273